Back

Senior Manager, Community & Civic Engagement

Hands On Atlanta is hiring!

About

We are looking for a leader who shares our passion for service, civic pride, and community involvement to serve as our Senior Manager, Community & Civic Engagement (CCE). In this key role, you’ll be responsible for strategizing and implementing our nonprofit and volunteer programs. This position is critical for expanding our impact in metro Atlanta and increasing community involvement.

Some things you should know:

  • We have a storied, 30+ year history of performing at the forefront of the service sector

  • We are a team of fun, high-performing education and service nerds

  • We enjoy a highly collaborative, hybrid (in-office, in-community and WFH) work environment

  • We enjoy a casual, but focused office atmosphere and culture (we roll up our sleeves and get to work)

Job Description

About the position

As Senior Manager, Community & Civic Engagement, you’ll maintain and strengthen our portfolio of 150+ nonprofits and manage our software platform that highlights multiple service projects 365 days a year. You will help recruit and deploy thousands of volunteers and recruit task leaders who will ensure projects run smoothly. Stellar organizational skills, the confidence to strengthen current and build new partnerships, and the ability to relate to diverse stakeholders are just a few skills you’ll bring to this role. In addition, you will support our signature events, including MLK Day and Hands On Atlanta Week. This role reports to the Director of Impact Programs.

Key areas of responsibility include:

Community Mobilization and Partnerships

  • Manage a portfolio of 150+ school, nonprofit, and government partners (including major partners like ACFB) with a focus on helping them recruit the volunteers they need to achieve their goals.

  • Help guide the strategy and direction of signature volunteer programs, including the Civic Leadership Program (CLP), Hands On Partnership Services (HOPS), and Hands On Hunger (HOH)

Program Supervision, Management, and Execution

  • Supervise and support a team of two direct reports, helping them grow professionally and achieve their goals

  • Lead the planning, execution and performance tracking across all volunteer programs (CLP, HOPS, and HOH)

  • Represent Hands On Atlanta in public forums and community events

  • Streamline and update data collection, metrics, and program evaluation

Communication and Advocacy

  • Partner with the marketing team to amplify community voices and drive volunteer recruitment through storytelling, social media, and events

  • Work closely with the Director of Development to secure funding and grow support for CCE programs

  • Partner with the Corporate Impact team to align nonprofit partner needs with corporate volunteer projects and signature events

  • Keep an eye on community needs and advocate for them, both internally and externally

Preferred Experience

Requirements:

You might describe yourself as a relationship builder who is detail-oriented, highly motivated, and eager to learn. As far as you’re concerned, anything worth doing is worth doing right and you always give 100%. You might also describe yourself as ambitious, a jack/jill of all trades, a positive force, and someone interested in a career in nonprofit management.

As an ideal candidate, you will have:

  • Between 5-7 years of professional experience, ideally working in nonprofit partnership management and volunteer management roles

  • At least two (2) years of training/managing volunteers or part-time staff (both in-person and virtually using platforms like Zoom, Microsoft Teams, or Google Meet)

  • Experience supervising and developing direct reports, with an emphasis on coaching

  • Strong strategic thinking skills and ability to connect day-to-day operations with long-term goals

  • The ability to manage logistics and balance multiple projects simultaneously

  • Experience collecting and analyzing data; familiarity with platforms like Microsoft Excel and/or Salesforce preferred

  • Solid financial acumen and comfort working with budgets and forecast

  • Excellent communication skills (verbal and written) & customer service skills

  • The ability to work collaboratively on a team and independently on projects

  • Passion for service and civic engagement (our story, mission, and vision here)

Recruitment Process

The fine print

  • FT/PT: Full-time, exempt position

  • Office Location: The Gathering Spot: 384 Northyards Blvd NW, Atlanta, GA 30313

  • Education Level: Bachelor's Degree+

  • Valid GA driver’s license required

  • Must be able to lift 50 lbs. and remain on your feet for extended periods

OK, let’s talk:

To become a member of Hands On Atlanta’s Impact Programs team, you must strike the right balance between an independent worker and team player. Make sure we can see your unique superpowers in your cover letter and resume.

Additional Information

  • Contract Type: Other
  • Location: Atlanta
  • Experience: > 5 years
  • Possible partial remote
Apply Now